Emergency and Weather Alert System

The Carroll County 911 Commission has contracted with hyper-reach to license its high-speed notification solution. The hyper-reach system provides emergency service officials the ability to quickly deliver messages to targeted areas or the entire county.

Sara Nielsen, Carroll County Emergency Management Coordinator, cautioned that such systems are only as good as the telephone number database supporting them. "If your phone number is not in the database, you will not be called." One of the reasons the hyper-reach system was selected is it gives individuals and businesses the ability to add their own phone numbers directly into the system's database, this is an extremely important feature.

No one should automatically assume his or her phone number is included.  All individuals and businesses are urged to follow the link above to the "Carroll County Community Sign up-Weather Alerts" page. Those without Internet access may call Carroll County Emergency Management (712-775-2166), Monday through Friday, (8AM-5PM) to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number, additional phone numbers can be entered as well.

All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number.

hyper-reach allows geographically based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones too, but we need to have an associated street address to provide relevant messages.

hyper-reach gives those who want to be included an easy and secure method for inputting information. The data collected will only be used for emergency notification purposes." Questions should be directed to the Carroll County Emergency Management Office, 712-775-2166.